[rt-users] RT 3.6.4, user list too long when resolving multiple tickets

[Christopher Kunz (Filoo GmbH)]

Emmanuel Lacour schrieb:
> you seems to gave OwnTicket right to everyone or unprivileged users,
> check your permissions.

Currently, global Group Rights are as follows:

Everyone: CreateTicket
Privileged: ShowOutgoingEmail
Unprivileged: CreateTicket, ReplyToTicket, ShowOutgoingEmail, Watch
Requestor: CreateTicket, ModifyTicket, ReplyToTicket
All other relevant groups: No rights granted.

For testing, I have now removed ShowOutgoingEmail and Watch from the
Unprivileged group and the behavior does not seem to have changed.

I have checked queue-specific groups and there are no additional default
privileges.

Any other ideas?

Regards,

--ck

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