[rt-users] RT 3.6.4, user list too long when resolving multiple tickets

Emmanuel Lacour elacour at easter-eggs.com
Mon Feb 2 10:07:11 EST 2009


On Mon, Feb 02, 2009 at 03:57:45PM +0100, Christopher Kunz (Filoo GmbH) wrote:
> kem cho schrieb:
> > Check this out:
> >  
> > http://www.gossamer-threads.com/lists/rt/users/81858#81858
> > 
> 
> 
> Nice workaround, works fine for me. Owner change is very rarely used in
> our setup, anyway.
> 

Yes, but it hides the fact that you seems to have an ACL issue in your
setup. What is the result of this sql query on your DB:

select * from ACL where RightName='OwnTicket';




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