[rt-users] RT 3.6.4, user list too long when resolving multiple tickets

[Ruslan Zakirov]

Sorry :) you've already analyzed this with Emmanuel.

On Mon, Feb 2, 2009 at 6:42 PM, Ruslan Zakirov <ruslan.zakirov at gmail.com> wrote:
> SELECT * FROM ACL WHERE RightName = 'OwnTicket';
>
> paste here
>
> It can be a role on a queue.
>
> On Mon, Feb 2, 2009 at 3:33 PM, Christopher Kunz (Filoo GmbH)
> <chris at de-punkt.de> wrote:
>> Emmanuel Lacour schrieb:
>>> you seems to gave OwnTicket right to everyone or unprivileged users,
>>> check your permissions.
>>
>> Currently, global Group Rights are as follows:
>>
>> Everyone: CreateTicket
>> Privileged: ShowOutgoingEmail
>> Unprivileged: CreateTicket, ReplyToTicket, ShowOutgoingEmail, Watch
>> Requestor: CreateTicket, ModifyTicket, ReplyToTicket
>> All other relevant groups: No rights granted.
>>
>> For testing, I have now removed ShowOutgoingEmail and Watch from the
>> Unprivileged group and the behavior does not seem to have changed.
>>
>> I have checked queue-specific groups and there are no additional default
>> privileges.
>>
>> Any other ideas?
>>
>> Regards,
>>
>> --ck
>>
>> --
>>         Christopher Kunz | Geschäftsführung | chris at filoo.de
>> Filoo GmbH | Tilsiter Str. 1 | 33449 Langenberg | HRB4355 AG Gütersloh
>>           Geschäftsführer: S.Grewing | J.Rehpöhler | C.Kunz
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>
>
>
> --
> Best regards, Ruslan.
>



-- 
Best regards, Ruslan.