[rt-users] RTFM 2.4.1 on RT 3.8.2

Oleg Sladkoff sladkofo at yahoo-inc.com
Tue Feb 3 11:31:42 EST 2009


Hi,

I have added this in my RT_SiteConfig.pm :

Set(@Plugins,qw(RT::FM));



regards

On Tue, 2009-02-03 at 16:10 +0000, Josh Fiske wrote:
>  
> I am attempting to install RTFM 2.4.1 on my existing (fully
> functional) RT 3.8.2 installation.  This is on a CentOS 5 host with RT
> installed in the standard location (/opt/rt3).  So, I do the following
> (all of which complete without any error messages):
> 
>  
> 
> cd /usr/local/src
> 
> wget
> http://download.bestpractical.com/pub/rt/release/RTFM-2.4.1.tar.gz
> 
> tar zxf RTFM-2.4.1.tar.gz
> 
> cd RTFM-2.4.1
> 
> perl Makefile.PL
> 
> make
> 
> make install
> 
> make initdb
> 
> /etc/init.d/httpd restart
> 
>  
> 
> I login to RT as a SuperUser and I don’t see any reference to RTFM.  
> 
>  
> 
> I know that with other RT plugins (RT-Authen-ExternalAuth), I have
> needed to include a line in my RT_SiteConfig.pm.  But when I tried
> adding this [  Set( @Plugins,
> (qw(RT::Authen::ExternalAuth),RT-FM));  ]  and restarting, it had no
> impact.
> 
>  
> 
> Any suggestions?  Am I missing a simple step?  Thanks,
> 
>  
> 
> Josh
> 
> - - - -
> 
> Joshua Fiske '03, '04
> 
> Network and Security Engineer
> 
> Clarkson University, Office of Information Technology
> 
> (315) 268-6722 -- Fax:  (315) 268-6570
> 
> I route, therefore you are.
> 
>  
> 
> green  Think before you print.
> 
>  
> 
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-- 
Oleg Sladkoff   
KELKOO - Service Architect
oleg.sladkoff at yahoo-inc.com
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