[rt-users] Deleting individual attachments

[Stephen Turner]

We have a ticket in which several files were attached to email replies. So  
the file attachments are now viewable through  "Download" links in the  
ticket history. The queue owner would like to remove the attached files  
while leaving the text part of the email message intact.

Are there any bad consequences of using Attachment's Delete method by  
itself? We've used Transaction->Delete before to remove whole  
transactions, but we've never removed individual attachments.

Thanks,
Steve

-- 
Stephen Turner
Senior Programmer/Analyst - SAIS
MIT IS&T