[rt-users] tickets created in RT don't line-wrap?

Jo Rhett jrhett at netconsonance.com
Tue Feb 10 21:08:32 EST 2009


On Feb 10, 2009, at 5:33 PM, Jesse Vincent wrote:
> If I:
>    - Turn off the HTML composer
>    - Turn off hard wrapping in the plain-text composition window
>    - Go into my preferences and set RT to show plain text mail in a
>      monospace font (inside a <pre>, essentially)
>
> Then yes, RT will not wrap the content of your message.
>
> I'm not really sure how much of a bug I consider that.


Perhaps a documentation bug?  There actually isn't much RT  
documentation saying "these are the settings we expect to work best  
for most people"

You haven't even told me what this setting is...
>    - Go into my preferences and set RT to show plain text mail in a
>      monospace font (inside a <pre>, essentially)


I'd be fine to disable this if it's not what you expect/test for/etc.   
Just tell me what setting this is.

-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness





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