[rt-users] Modifying Data Label in RT 3.8.1

[Chris Nelson]

Ok. I added the lines:
msgid "Time Estimated"
msgstr "Billable Time"

to the bottom of *rt3/lib/RT/I18N/en.po*, restarted apache, and it worked
like a champ! Is there a way to get RT to use the en_qaa.po file so that
upgrades won't destroy those changes?

Thanks so very much for the help!
-Chris

On Mon, Feb 16, 2009 at 2:10 PM, Chris Nelson <cnelson at delivra.com> wrote:

> Thanks for all the help! I feel like you've really gone above and beyond
> helping me sort this out!
>
> Unfortunately, it's still not working (and I'm 95% sure it's all me).
>
> Here's what I've done:
>
> Created a file called *rt3/lib/RT/I18N/en_qaa.po*. That file contains the
> following:
> #: added 2/16/2009 by CN to modify a data label. According to
> #: instructions at http://wiki.bestpractical.com/view/CustomizeLabel
>
> msgid "Time Estimated"
> msgstr "Billable Time"
>
> I then tried SIGHUP and HUP at the command line and just got *-bash: HUP:
> command not found* (which I think is just a function of me
> misunderstanding what you're telling me to do to gracefully restart the
> server). So, I went with the old standby of *sudo /etc/init.d/apache2
> restart* and then removed all the cookies in my browser associated with
> the Web site. When I started a new session, logged back into the Web site, I
> still see *Time Estimated* when I go to edit a ticket.
>
> Thanks so much for sticking with me on this problem!
> -Chris
>
>
> On Fri, Feb 13, 2009 at 2:47 PM, Jerrad Pierce <
> jpierce at cambridgeenergyalliance.org> wrote:
>
>> On Fri, Feb 13, 2009 at 14:32, Jerrad Pierce
>> <jpierce at cambridgeenergyalliance.org> wrote:
>> > On Fri, Feb 13, 2009 at 14:12, Chris Nelson <cnelson at delivra.com>
>> wrote:
>> >> It REALLY didn't like that. I wasn't able to start apache with that
>> file. I
>> >> had to delete the file to get it to start again.
>> > Any information from error logs to report? Did you not copy I18N/
>> i_default.pm
>> > to local too?
>> >
>> > I did, and works fine for me.
>> Actually, to clarify, see:
>> http://wiki.bestpractical.com/view/CustomizeLabel
>>
>> This may not be the sanctioned way/what Best Practical had in mind,
>> but it seems close, and it works. Others are welcome to make corrections.
>>
>> --
>> Cambridge Energy Alliance: Save money. Save the planet.
>>
>
>
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