[rt-users] Deleted status

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Thu Feb 19 10:32:17 EST 2009


Nope, it will still exist in the database and will still be viewable if 
someone knows the id. The only way to truly delete is to use Shredder.


Alberto Villanueva wrote:
>
> Hi,
>
> Does anyone know if a ticket has ‘deleted’ status it will be deleted 
> permanently?
>
> Thanks!
>
> Regards,
>
>
> ALBERTO VILLANUEVA VAL
>
> Consultor
>
> ____________________________________________
>
> *Altran*
>
> ParqueEmpresarial Las Mercedes, Edificio 1
> C/ Campezo, 1. 28022 Madrid
> Tel : + 34 91 744 46 00
> Fax: + 34 91 415 24 57
>
> www.altran.es <http://www.altran.es>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com

-- 
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati




More information about the rt-users mailing list