[rt-users] RT 3.8 mangles html attachment

Todd Chapman todd at chaka.net
Thu Feb 19 10:49:11 EST 2009


Thanks for the reply Jessee,

The html no longer displays correctly in the browser after canonicalization.
Suggestions?

On Thu, Feb 19, 2009 at 10:47 AM, Jesse Vincent <jesse at bestpractical.com>wrote:

>
>
>
> On Thu, Feb 19, 2009 at 10:44:50AM -0500, Todd Chapman wrote:
> > We have an RT instance in a trusted environment. I have the following in
> > RT_SiteConfig.pm:
> >
> > Set($TrustHTMLAttachments, 1);
> > Set($PreferRichText, 1);
> > Set($MaxAttachmentSize , 10000000);
> >
> > I even turned of the HTML scrubber, yet when I attach an html file to a
> > ticket and then save it back to my filesystem, the md5sum is changed.
>
> md5sum changed and "mangled" are hardly the same thing. But yes, RT
> canonicalizes text to UTF8 as it comes in.
>
>
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