[rt-users] RT 3.8 mangles html attachment

[Todd Chapman]

On Thu, Feb 19, 2009 at 12:29 PM, Jesse Vincent <jesse at bestpractical.com>wrote:

>
>
>
> On Thu 19.Feb'09 at 11:55:19 -0500, Todd Chapman wrote:
> >    It was attached in the web interface on the Create.html page. (Not a
> >    custom field)
>
> And what headers is RT serving it out with? Is RT announcing it as utf8?
> Is that stored in the database as content-type?
>
> If you save the raw data from RT to disk and open it in a browser, does
> it render correctly? (Use wget, not your browser to save it. The browser
> could corrupt it)


It displays the same when downloaded with wget. (same md5)

Here are the headers via the wget -S option:

  HTTP/1.1 200 OK
  Date: Thu, 19 Feb 2009 17:52:57 GMT
  Server: Apache/2.2.3 (CentOS)
  Set-Cookie: RT_SID_techrt.80=b6f63c39b4f0992034a41bb57f9bac80; path=/
  Connection: close
  Content-Type: text/html;charset=utf-8
Length: unspecified [text/html]



>
>
> >
> >    On Thu, Feb 19, 2009 at 11:45 AM, Jesse Vincent
> >    <[1]jesse at bestpractical.com> wrote:
> >
> >      On Thu 19.Feb'09 at 11:42:42 -0500, Todd Chapman wrote:
> >      >    According to FF the original file has an encoding of UTF-16LE.
> It
> >      was
> >      >    generated by Word. (I know, I know)
> >
> >      Now we're getting somewhere.  Was it attached to a mail as an
> >      attachment? If so, what do the headers for the original attachment
> look
> >      like as they hit RT.  If not, how did it get into RT?
> >
> > References
> >
> >    Visible links
> >    1. mailto:jesse at bestpractical.com
>
> --
>
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