[rt-users] Searching for To: field in Content

[Kenneth Marshall]

On Tue, Feb 24, 2009 at 09:27:34AM -0500, Stephen Cochran wrote:
> Hopefully this is really simple, but I haven't got it working yet.
> 
> I'm trying to search for text that would be in the "To:" field of the
> headers of a ticket that was created via email. I've found (finally) where
> this lives, it's in the attachment table in the DB.
> 
> When building a query, "content" does seem to search the headers field in
> the Attachment table.
> 
> Is there no way to do this through the web interface? I don't see Headers
> anywhere in the Query builder.

Currently, you will need to select "content" to search for something
anywhere in the content including the headers. There is not a header
specific item. This should not be too onerous if you have full-text
indexing available. The Wiki has instructions currently for Oracle
and PostgreSQL backends.

Cheers,
Ken