[rt-users] RTx::WorkflowBuilder is now available on CPAN

[Richard Foley]

On Tuesday 24 February 2009 12:42:15 Chia-liang Kao wrote:
> Hi,
> 
> RTx::WorkflowBuilder is a tool that helps you configure multi-stage  
> approval workflow in rt.
> 
> It is now available at http://search.cpan.org/dist/RTx-WorkflowBuilder/.
> 
Hi Chia-liang,

This looks good, although it doesn't appear to work smoothly yet.

1. In your pod you have:

	% bin/rt−workflow PO PO‐Approval −−create

Which should probably read:

	% bin/rt−workflow --create PO PO‐Approval

2. When I had set up the workflow within my RT_SiteConfig.pm, and run the 
bin/rt-workflow script to create the scrips and templates, I naturally 
created a ticket.  Nothing happened, but I noticed in the logs there was the 
following entry:

	Found 0 scrips for TransactionBatch stage with applicable type(s)

So, I changed went into:

	Configuration -> Queues -> crs -> Scrips

and changed "Stage" from "Transaction Create" to "Transaction Batch".

3. The next time I created a ticket, the workflow/approval mechanism kicked in 
and the log files filled up, but no approvals were created - because of a 
stray character:

ENDOFCONTENT (/opt/rt3/bin/../lib/RT/Action/CreateTickets.pm:669)
[Thu Feb 26 14:50:29 2009] [error]: Ticket creation failed: Unrecognized 
character \xE2 in column 44 at template line 1.

Stack:
  [template:1]
  [/opt/rt3/bin/../lib/RT/Action/CreateTickets.pm:667]
  [/opt/rt3/bin/../lib/RT/Action/CreateTickets.pm:366]
  [/opt/rt3/bin/../lib/RT/Action/CreateTickets.pm:303]
  [/opt/rt3/bin/../lib/RT/ScripAction_Overlay.pm:238]
  [/opt/rt3/bin/../lib/RT/Scrip_Overlay.pm:464]
  [/opt/rt3/bin/../lib/RT/Scrips_Overlay.pm:196]
  [/opt/rt3/bin/../lib/RT/Scrips_Overlay.pm:175]
  [/opt/rt3/bin/../lib/RT/Ticket_Overlay.pm:3165]
  [/opt/rt3/local/html/Ticket/Create.html:394]
  [/opt/rt3/share/html/autohandler:311] 
(/opt/rt3/bin/../lib/RT/Action/CreateTickets.pm:672)
[Thu Feb 26 14:50:29 2009] [warning]: Exiting subroutine via next 
at /opt/rt3/bin/../lib/RT/Action/CreateTickets.pm line 678. 
(/opt/rt3/bin/../lib/RT/Action/CreateTickets.pm:678)

I'm not sure which bit of which Template, or code, might be causing this 
error, but I think we're close to having a working Approvals system in the 
outside world though.  What do you think?

-- 
Richard Foley
Ciao - shorter than aufwiedersehen

http://www.rfi.net/