[rt-users] Ticket taken twice

Kenneth Crocker KFCrocker at lbl.gov
Thu Feb 26 15:35:46 EST 2009


Tom,


	Yep. I got it after I wrote my last note. If what you say is true, then 
that dump would be an excellant way to determine what records need to be 
updated in the DataBase.


Kenn
LBNL

On 2/26/2009 12:32 PM, Tom Lahti wrote:
>> 	I'll do that in a bit. However, I would try Jesse's patch first. You 
>> could ALSO write down all the info for the ticket and shred it and then 
>> re-create it properly. Let me know how it goes with Jesse's patch and 
>> such. In the meantime, I'll put together the SQL and instructions.
> 
> Doesn't the shredder make a SQL dump?  You could shred it, edit the SQL
> dump, and then reload it to the db.  Just an idea.
> 
> Also note that Mr. Vincent said not to use the patch as its broken (in case
> you missed that mail).
> 




More information about the rt-users mailing list