[rt-users] Crystal Reports

[estauss]

Hello,

I was also looking at using Crystal Reports with RT, is it any easier or are
there any guides that show you how to do this?

Thank you

Eric

Roy El-Hames wrote:
> 
> Well kind of No, as Todd suggested the relationship within the RT tables 
> are n't straight forward to do joins/Sql queries easily you'll need some 
> sort of Perl api at the top, I know little about CR , can it talk to/via 
> Perl  ??..
> Another approach (One I have been pondering) is to create new tables 
> within RT to collect Stats type data , the tables get populated via 
> croned perl scripts, then get the reporting tool (CR or any other to 
> query these Stats table).
> 
> Regards;
> Roy   
> 
> Mathew Snyder wrote:
>> Or simply have CR connect directly to the database and run the reports
>> itself, yes?
>>
>> Mathew
>>
>> Todd Chapman wrote:
>>   
>>> The problem is that you would have to build the intelligence
>>> of the RT API into Crystal. The relations between some of
>>> the RT tables and not straightforward. Also crytsal would
>>> not enforce RT's permissions. You would be better off to
>>> do the reporting in Perl and output to HTML, PDF, or
>>> something understood by a preferred formatting tool.
>>>
>>> -Todd
>>>
>>> On Thu, Jan 04, 2007 at 11:05:51PM -0500, Mathew Snyder wrote:
>>>     
>>>> Has anyone successfully used Crystal Reports with their RT
>>>> installation?  I
>>>> don't know much about it myself so I'm curious about how it would
>>>> interface.
>>>> Would it have to be run separately or is there a way to include it in
>>>> the
>>>> reports interface?
>>>>
>>>> We have a new license here at work and I've been asked to find out
>>>> about its
>>>> interaction with RT.
>>>>
>>>> Mathew
>>>> _______________________________________________
>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>>
>>>> Community help: http://wiki.bestpractical.com
>>>> Commercial support: sales at bestpractical.com
>>>>
>>>>
>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
>>>> Buy a copy at http://rtbook.bestpractical.com
>>>>       
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
>> Buy a copy at http://rtbook.bestpractical.com
>>
>>   
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
> 
> 

-- 
View this message in context: http://www.nabble.com/Crystal-Reports-tp8172749p22206625.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.