[rt-users] A problem with Ticket Search

anusiak k.anusiewicz at gmail.com
Wed Jan 14 05:58:28 EST 2009


I am a begginer RT administrator, and we are using RT with our company's user
support system. We have about 100000 or more e-mail addresses/users in RT
database at the moment, and trying to enter search engine, run  simple
search or bulk update causes all of those e-mail addresses to load (which
takes approximately 20-30 minutes) before we can do anything. Is there any
way to configure RT not to load all of those data? I would appreciate any
help.
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