[rt-users] Preselect value

[Kenneth Crocker]

Tomas,


	When did you want this to happen? At create time? Just write a scrip 
with the condition to when you want it to happen (may have to make this 
user-defined) and then write an action to set the value of the CF. IF 
this is the case and you have trouble with the scrip, I have many 
examples I can send you. If I'm wrong, then ignore my suggestion. :-)


Kenn
LBNL 	

On 1/16/2009 5:26 AM, Tomáš Sára wrote:
> Hello,
> When I was configuring RT system (version 3.8.2) I wanted to preselect 
> value in Custom Field (type - select one value). Is there a possibility 
> to do so? I searched mailing lists for answer to this question but I was 
> not successful in finding the answer.
> 
> Tahnks in advance for your help,
> Tom.
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>