[rt-users] RT 3.8.0 - AdminCC issues

[Jesse Vincent]

On Mon, Jan 19, 2009 at 10:03:34AM +1300, Aaron Guise wrote:
> Hi,
> 
> Presently we are having alot of problems with AdminCC correspondence.  The
> below is information from the mail server (Sendmail) it is bouncing these
> back to the web server user.
> 
> This has only happened a few weeks ago and is causing a hell of a lot of
> bounced mail, anyone seen this or know what may be causing this?

from RT_Config.pm:


=item C<$UseFriendlyToLine>

RT can optionally set a "Friendly" 'To:' header when sending messages to
Ccs or AdminCcs (rather than having a blank 'To:' header.

This feature DOES NOT WORK WITH SENDMAIL[tm] BRAND SENDMAIL
If you are using sendmail, rather than postfix, qmail, exim or some
other MTA,
you _must_ disable this option.

=cut

Set($UseFriendlyToLine, 0);

> 
> The original message was received at Mon, 19 Jan 2009 09:51:04 +1300
> from www-data at localhost
> 
>    ----- The following addresses had permanent fatal errors -----
> "AdminCc of Sitel SR Ticket #17203":;
> 
>    ----- Transcript of session follows -----
> 553 5.1.3 "AdminCc of Sitel SR Ticket #17203":;... List:; syntax
> illegal for recipient
> addresses
> 
> 
> *Regards,*
> 
> *Aaron Guise
>   07 854 7824
> 027 212 6638
> aaron at guise.net.nz
>  *

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