[rt-users] RT 3.6.7 + url misredirect

Bruno Guimarães Sousa brgsousa at gmail.com
Wed Jan 21 08:41:57 EST 2009


Hi everyone,
I just installed RT 3.6.7. The problem is that some actions in RT
misredirect to a wrng URL which is not the correct.
It's installed in www.example.com/rt
For example:
Log in -> Click "New ticket in" -> Fill fields -> Click Create
It creates the ticket but do not redirect to the next page correctly. It
goes to http://www.example.com/rt/rt/Ticket/Display.html?id=7 and show me:
Not Found

The requested URL /rt/rt/Ticket/Display.html was not found on this server.
------------------------------
Apache/2.2.8 (Debian) mod_python/3.3.1 Python/2.4.4 PHP/4.4.4-8+etch6
mod_perl/2.0.4 Perl/v5.10.0 Server at www.example.com Port 80


My apache configuration is like this (/etc/apache2/sites-available/default):
Alias /rt "/usr/share/request-tracker3.6/html"
<Location /rt>
  SetHandler perl-script
  PerlHandler RT::Mason
  RewriteEngine On
  RedirectMatch permanent (.*)/$ $1/index.html

  <IfDefine PerlDProf>
  <IfDefine PerlSmallProf>
    PerlFixupHandler Apache::SmallProf
  </IfDefine>
  </IfDefine>
</Location>


What is happening?



Regards,
--
Bruno Guimarães Sousa
www.brunosousa.co.nr
COINF-CEFET-BA
Ciência da Computação UFBA
Registered Linux user #465914
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