[rt-users] ActivityReports

hanane ourdani hanane.ourdani at gmail.com
Fri Jan 23 07:04:50 EST 2009


Hi all,

Hope find some one  who use Activity Reports Extension, i don't understand
why if i chose for example a date between 2009-01-22 & 2009-01-23 it doesn't
show all activities for date 2009-01-23 it just show 2 or 3 activities,  and
why i have a number of tickets closed in activity summary different of what
i have in resolution statistics, and how Average resolution time per ticket
does calculated.

thank you,
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