[rt-users] RT 3.8.2 - CF Enter One Value With Autocomplete non-functional?

Kevin Falcone falcone at bestpractical.com
Tue Jan 27 16:16:31 EST 2009


On Jan 27, 2009, at 3:10 PM, Blake Crawford wrote:

>
> I actually just sorted it out, and it was related to the apache  
> configuration.  I originally had it configured using WebPath of "/ 
> rt".  Using Firebug, I debugged the AJAX requests/responses for a  
> test field, and the callback was to "/Helpers/.....", rather than "/ 
> rt/Helpers...".  I spend a few hours and couldn't get it to work  
> with a WebPath, so I reconfigured to a blank value, and now  
> everything works.
>
> Thanks for the prompt response.  I'll try w/ SVN HEAD for 3.8 on my  
> laptop and see if I can reproduce the problem.

Make sure you're up to rev 17941 (17939 should fix the issue with  
WebPath you were seeing).

-kevin

> On Tue, Jan 27, 2009 at 1:39 PM, Jesse Vincent <jesse at bestpractical.com 
> > wrote:
>
>
>
> On Tue, Jan 27, 2009 at 11:43:01AM -0500, Blake Crawford wrote:
> > Hi folks:
> >
> > Been researching this one all morning, and can't find a reason for  
> it.  I
> > have a CF, enter one value with autocomplete, populated with 10  
> random
> > values.  When starting to enter values, nothing happens.  Looking  
> in the
> > page source, it is evidently an AJAX thing, so I tried on three  
> browsers
> > (Firefox, IE, Safari), all didn't work.  Apache error logs  
> indicate no
> > problem, access logs give 200's on Helper/Autocomplete/ 
> CustomFieldValues.
>
> Can you try with SVN HEAD of 3.8? We've found and fixed some bugs
> related to the autocompleting CF type after 3.8.2
>
> -jesse
>
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