[rt-users] Callback code

George Beitis george.beitis at googlemail.com
Thu Jan 29 03:09:25 EST 2009


Hey everyone,
trying to add some callback code to the display ticket page to display
ticket page showing more information about the person making the
request,(e.g. full name, phone etc).

I create the callback code under
/rt3/local/html/Callbacks/MyCallbacks/Ticket/Display/Elements/ShowSummary,
in  a file called default.  The following code was given to me from another
member of the RT community for testing.  Using it does not work though

<center>
  <a href="http://www.example.com/foo/profile.php?username=<%
$requestor->Name %>" target="_new">
    View Website Profile
  </a>
</center>
<br />
<%ARGS>
$requestor
</%ARGS>

Any ideas?

George
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