[rt-users] CanonicalizeUserInfo in Email.pm - "Name in use"

Rob Munsch rob.munsch at gmail.com
Thu Jan 29 12:49:09 EST 2009


Excellent, thanks.

(Are messages sent to the list filtered from coming back to the sender?)

On Thu, Jan 29, 2009 at 12:44 PM, Mike Peachey <mike.peachey at jennic.com> wrote:
> Rob Munsch wrote:
>> On Thu, Jan 29, 2009 at 12:39 PM, Mike Peachey <mike.peachey at jennic.com> wrote:
>>
>>> I will be working on functionality for EA 0.09 whereby it will lookup a
>>> user on reception of e-mail, determine if an account already exists with
>>> one of the available e-mail addresses in their LDAP service and if so
>>> log them in with that address, but it is not currently possible in 0.08.
>>
>> In the meantime, what's the recommended method for dealing with users
>> you want to auth via LDAP if they've already submitted tickets via
>> email, and exist in RT because of that?
>>
>>
>
> Change the email address of the email created account to @foo.bar
>
> --
> Kind Regards,
>
> __________________________________________________
>
> Mike Peachey, IT
> Tel: +44 114 281 2655
> Fax: +44 114 281 2951
> Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
> Comp Reg No: 3191371 - Registered In England
> http://www.jennic.com
> __________________________________________________
>



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