[rt-users] RT 3.8.4 and RTFM 2.4.2 No errors, but no RTFM links,have added "Set(@Plugins,qw(RT::FM)); " to RT_Siteconfig.pm

Kevin Gagel gagel at cnc.bc.ca
Mon Jul 6 16:36:56 EDT 2009


--- Original message ---
>Subject: [rt-users] RT 3.8.4 and RTFM 2.4.2 No errors, but no RTFM links,have added "Set(@Plugins,qw(RT::FM)); " to RT_Siteconfig.pm
>From: Michael Ellis <Michael_Ellis at UManitoba.CA>
>To: RT-USERS <RT-Users at lists.bestpractical.com>
>Date: 06/07/2009 1:33 PM
>


>Ok, I've been beating my head on this one. I had RTFM up and working on a test RT 3.8.2 server and then it just disappeared from the menu. I tried to figure out why, but after spending an afternoon trying to figure it out I >decided that I wouldn't worry about it as I was going to be reinstalling from scratch for the production system anyway.
>

>So, now I have RT 3.8.4 working, and when I install RTFM 2.4.2 it completes with no errors. I added Set(@Plugins,qw(RT::FM)); to my RT_Siteconfig.pm and flushed the mason cache and restarted httpd. I log into RT, but >RTFM isn't there. RTFM  isn't listed in the System Configuration.
>

>I've got RT's debug log on, and there are no errors there (except for graphviz) and there are no errors in apache's logs either.
>

>I've searched the web and the mailing lists for this, but almost all of them are due to the missing Set(@Plugins,qw(RT::FM)); or the install location not being in /opt/rt3/local/plugins (which it is for my install). I'm stuck. >Any help would be appreciated.
 Are there any errors reported from rt3/sbin/rt-test-dependencies?
 

Kevin W. Gagel
Network Administrator
Local 5448
My blog:
http://mail.cnc.bc.ca/blogs/gagel
My shared files:
http://mail.cnc.bc.ca/users/gagel
 
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