[rt-users] very simple (and possibly dumb) question, correspondence subject.

Tim Mitchell tmitchell at gmail.com
Tue Jul 7 15:18:41 EDT 2009


Subject line on emails to everyone contains the FQDN + ticket number +
ticket subject. I'd like to change that to RT-PS + ticket number + ticket
subject. I've looked in my "spare time" but I haven't been able to find a
setting or config file. It looks like it may need to be scripted to strip
off what I do not want on send, is that correct? Sorry if this is covered in
some very obvious manual.

-- 
Thanks,
-TM
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