[rt-users] Resolve ticket and include message body in ticket

[Khusro Jaleel]

* Ken Crocker (kfcrocker at lbl.gov) wrote:
> Khusro,
>
> My mistake. I thought you had said you already had code similar to what  
> I sent you. What you just sent looks a lot like my code. At this point,  
> I have no idea why your not getting a comment as ours works quite well.  
> Unless, of course, we are missing the obvious, which is "Is someone  
> actually entering a comment when they Resolve the ticket"? Sorry I can't  
> help.

Many thanks for your help, Ken. I'll keep trying...