[rt-users] Allow selfservice users to choose their own DUE DATE.

[Kevin Falcone]

On Thu, Jul 23, 2009 at 11:53:09AM -0500, Michael Ellis wrote:
> Thanks Kevin,
> 
> I guess what I'm asking, is how do I modify the SelfService interface to 
> expose the Due field?

You've read the wiki pages about local customizations, right?
http://wiki.bestpractical.com/view/CleanlyCustomizeRT

-kevin

> > On Thu, Jul 23, 2009 at 08:58:57AM -0500, Michael Ellis wrote:
> >>    I'm still looking for a way to "due" this. Any suggestions?
> >
> > Either modify the SelfService interface to expose the Due field or
> > create a custom field and in a Scrip set the Due Date.
> >
> > -kevin
> >
> >>
> >>    -Mike
> >>    From: [1]Michael Ellis
> >>    Sent: Monday, July 06, 2009 10:23 AM
> >>    To: [2]RT-USERS
> >>    Subject: [rt-users] Allow selfservice users to choose their own DUE 
> >> DATE.
> >>    I've got a queue set up for equipment booking requests. I'd like for 
> >> unprivileged users to be
> >>    able to use the duedate field to specify the day they want the 
> >> laptop/projector setup. I know
> >>    I could add a custom field, but can I present the baked-in duedate to 
> >> the unprivileged users
> >>    at the self service page?
> >>
> >>    If I have to use a custom field, is there a way to automagically use 
> >> that to set the real
> >>    duedate?
> >>
> >>    Thanks very much,