[rt-users] message display bug reappears in 3.8.4

Kevin Falcone falcone at bestpractical.com
Mon Jul 27 13:34:06 EDT 2009


On Mon, Jul 27, 2009 at 09:58:08AM -0700, Jo Rhett wrote:
> Kevin, this bug is still present in 3.8.4 -- I didn't apply our patch  
> to this when we installed it and I can easily see this problem.

3.8.4 was a bugrelease for 3.8.3, anything tabled after 3.8.3 was
pushed to 3.8.6

> You claimed you are having trouble replicating this bug.  I'm boggled,  
> because my bug description on the original report shows it clearly.    
> How can I help you replicate it?

How does it show it? I quoted the transaction link and it didn't
appear all as one line.

> >
> > http://rt3.fsck.com/Ticket/ShowEmailRecord.html?id=13230&Transaction=109609&Attachment=52649
> >

Please let us know what piece of display off of 13230 shows the
problem you're encountering.  Preferably as a note on the ticket so
the next time we triage we can re-check it

-kevin

> 
> On Jun 3, 2009, at 12:01 PM, Kevin Falcone wrote:
> > On Jun 3, 2009, at 2:47 PM, Jo Rhett wrote:
> >
> >> On Jun 3, 2009, at 5:23 AM, Kevin Falcone wrote:
> >>>> I reported this message display bug about 3 months ago, Kevin  
> >>>> agreed
> >>>> with the fix, but it's still present in 3.8.3.  Without this fix,  
> >>>> if
> >>>> you click "Show" next to an outgoing mail message, regardless of
> >>>> your
> >>>> preference settings, text paragraphs are a single long line.
> >>>
> >>> I don't recall agreeing with the fix, but I did ask for it to end up
> >>> in the
> >>> bug tracker so it could be tracked.
> >>>
> >>> Its currently slated for review for 3.8.4
> >>> http://rt3.fsck.com/Ticket/Display.html?id=13230
> >>>
> >>> As I recall, during triage for 3.8.3 I couldn't immediately  
> >>> replicate
> >>> the problem you were solving so we left it for further review when
> >>> we had a little more time to replicate.
> >>
> >>
> >> It only happens when you click "Show" for outbound messages - ie, to
> >> AdminCcs or Requestors.  Normal ticket display is unaffected.
> >
> > http://rt3.fsck.com/Ticket/ShowEmailRecord.html?id=13230&Transaction=109609&Attachment=52649
> >
> > That looked fine, so I tabled it for 3.8.3 until we could figure out
> > what it
> > was trying to fix.
> >
> > -kevin



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