[rt-users] How to Migrate the Bugzilla Ticket Description into Request Tracker

[Kwasi Date-Bah]

Issue

 

My colleague and I have mostly completed the migration of our company
bugzilla database to request tracker.

The issue I am currently encountering is that although the tickets have
migrated across, the actual body content
of the ticket has not migrated across. 

 

I have seen that the detail for a ticket should be held in the
attachments table.

I would really appreciate any advise that you can offer me.

 

Thanks,  

__________________________

Kwasi Date-Bah
Database Administrator

Direct Line: +44 20 7813 9536
kwasi.date-bah at snowvalley.com <mailto:sarah.clelland at snowvalley.com> 

10 Emerald Street, London, WC1N 3QA
Website: http://www.snowvalley.com <http://www.snowvalley.com> 

Blog: http://snowpatrol.snowvalley.com
<http://snowpatrol.snowvalley.com/> 

 

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