[rt-users] Custom Fields in Update.html view

Kevin Falcone falcone at bestpractical.com
Wed Jun 3 08:19:20 EDT 2009


On Jun 1, 2009, at 11:34 PM, Stephen Cochran wrote:

> Custom fields are displayed in Update.html (reached by clicking on  
> Comment, Reply, or Resolve). Are they supposed to be modifiable in  
> that interface? I don't see anything in Update.html that would be  
> saving their settings, though I don't recognize the form submission  
> handling in Update.html.
>
> I know the ticket status and owners are saved, but CFs dont' seem to  
> be.

Sounds like you have an incomplete local modification
RT only displays Transaction Custom Fields on that page,
not Ticket Custom Fields

-kevin




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