[rt-users] Scalability question - RT appropriate for 50K+ requests per year?

[Lander, Scott]

Folks,

     We are taking a look at RT as our helpdesk, and the basic functionality seems fine.   However, I am wondering how it does under a fairly heavy load (ok - maybe it isn't heavy - but, I think of it as fairly large)  of upwards of 50K requsts per year, about 200 requests per (work) day.  Is anyone running that large a system?

     If so, could you describe your system - CPU/disk/memory/OS, etc, as well as how it performs?   Anything you wish you had done different because of the size?    We envision keeping tickets (closed) at least 3 years, so we would have upward of 150K tickets in the system after some time, if that matters.


Thanks for any input.

Scott


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