[rt-users] Self service shows more queue's than it should

who else bogey_63 at yahoo.com
Tue Mar 3 11:27:05 EST 2009


I tried a lot to get self service working like this:

unpriv logs in and clicks on "create ticket".
User is presented with just the queue's he has access to, but he will see
always all queue's, not just the three he is entitled to.

ShowQueue has been globally set for just the groups, where this user is
member of.

I am pretty sure i am missing something, but after crawling through tons of
setting pages in rt, i seem to be lost.

If someone can show me the direction and lead me a bit back on the way, i'd
really appreciate.

Thanks!

w_e
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