[rt-users] A way to send a mail once a field in the ticket is filled

[Kenneth Crocker]

Hanane,


	What fields are you interested in? If is a Custom Field, the code will 
be different.

Kenn
LBNL


On 3/6/2009 12:49 AM, hanane ourdani wrote:
> Hello everyone,
> 
> I'm looking for a way to send an email with the information extracted 
> from the ticket once a particular field is completed.
> is that someone has an idea?
> 
> thank you very much,
> 
> best regards,
> 
> 
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