[rt-users] Send Mail Scrip problems

[Andy Smith]

Hi Ken,

   thanks for replying. Actually I seem to have found a way to get it  
working but without really understanding what I have done :P. Please  
see my second post with the issue described slightly more clearly (I  
think).

http://lists.bestpractical.com/pipermail/rt-users/2009-March/058001.html

If you have any ideas what I have done any why it works with the later  
config it would be great to know!

Thanks Andy.

Quoting Ken Crocker <kfcrocker at lbl.gov>:

> Andy,
>
>
>    Did you remember to insert a "blank" line after the "to:" line.  
> When you replace "Subject:", "From:", or "to:" (header replacement  
> line) you MUST insert a blank line between them and the body of your  
> template.
>    Hope this helps.
>
> Kenn
> LBNL