[rt-users] no root/password - first login problem

Juliano Medeiros Coimbra juliano at feq.unicamp.br
Thu Mar 19 08:32:24 EDT 2009


Hello again.
I updated my system, now it's Fedora Core 10, Apache 2 and RT 3.8.2.
I tried the root/password in the login page and I still get "wrong user 
name or password".

Here is some issues in the ini command for the database:
[root at jjj ~]# /usr/sbin/rt-setup-database --action init --dba root 
--prompt-for-dba-password
In order to create or update your RT database, this script needs to 
connect to your  mysql instance on localhost as root
Please specify that user's database password below. If the user has no 
database
password, just press return.

Password:
Working with:
Type:   mysql
Host:   localhost
Name:   rt3
User:   rt3
DBA:    root
Now creating a mysql database rt3 for RT.
Done.
Now populating database schema.
Done.
Now inserting database ACLs
Granting access to rt3@'localhost' on rt3.
Done.
Now inserting RT core system objects
Done.
Now inserting data
[Thu Mar 19 11:19:39 2009] [error]: Password needs to be at least 666666 
characters long (/usr/lib/perl5/vendor_perl/5.10.0/RT/Handle.pm:796)
[Thu Mar 19 11:19:39 2009] [error]: Couldn't get principal for not 
loaded object (/usr/lib/perl5/vendor_perl/5.10.0/RT/User_Overlay.pm:1154)
[Thu Mar 19 11:19:39 2009] [crit]: Can't call method "GrantRight" on an 
undefined value at /usr/lib/perl5/vendor_perl/5.10.0/RT/Handle.pm line 
910. (/usr/lib/perl5/vendor_perl/5.10.0/RT.pm:377)
Can't call method "GrantRight" on an undefined value at 
/usr/lib/perl5/vendor_perl/5.10.0/RT/Handle.pm line 910.

Regards,
Juliano
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