[rt-users] Howto trouble shoot installed Plugins that are not activated?

[jul]

jul a écrit :
>
> Hello,
>
>
> But still none of the plugins works (meaning my RT is behaving the same
> without plugins altering its appearance or behaviour), and it puzzles me.
>
> PLugins are installed (it seems) but not functionning.
>
> Is there a checklist, a troubleshooting method a list of point I could
> read ?
> Is rt3.8.2 allergic to Plugins ?

Could it be simply a rights problem ?

 #ps aux | grep mason
www-data 22857  0.0  0.0  17096  2548 ?        Ss   11:17   0:00
/usr/bin/speedy_backend /opt/rt3/bin/mason_handler.scgi
www-data 22858  1.4  0.5 203876 89180 ?        S    11:17   0:11
/usr/bin/speedy_backend /opt/rt3/bin/mason_handler.scgi
www-data 24120  0.6  0.4 190064 77396 ?        S    11:27   0:01
/usr/bin/speedy_backend /opt/rt3/bin/mason_handler.scgi

 (I run in speedycgi)
 #ls -ld bin/mason_handler.scgi
-rwxr-xr-x 1 root www-data 2467 2009-03-17 01:33 bin/mason_handler.scgi

and local/... is world readable.

It would sure puzzle me (I see no reason why it would be the problem).

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