[rt-users] Tracking a bug with WYSIWYG editor and IE7

Kevin Falcone falcone at bestpractical.com
Tue Mar 24 16:37:52 EDT 2009


On Mar 24, 2009, at 4:18 PM, Alex Young wrote:

> Great to see it being worked on. Notice that it's not just the
> signatures that can cause this, its whenever RT inserts text from my
> testing. Hoping the fix sorts out the other reasons for the bug too.

Actually, I've been trying to replicate this bug for months, and wasn't
able to do so until someone said 'I have a signature'.  Also, the bug
manifests differently in trunk because of other JS updates.

-kevin

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
> Falcone
> Sent: 24 March 2009 20:09
> To: RT Users
> Subject: Re: [rt-users] Tracking a bug with WYSIWYG editor and IE7
>
>
> On Mar 24, 2009, at 3:43 PM, jmoseley at corp.xanadoo.com wrote:
>
>> Our users have certainly noticed this bug, so it affects us to some
>> degree.
>> In order to submit this as a bug, create an RT ticket here:
>
> Please don't create a bug.  One already exists
> and is linked to the 3.8.3 release ticket
> http://rt3.fsck.com/Ticket/Display.html?id=13320
>
> It took a long time before someone was actually
> able to provide a recipe for the bug.  It has nothing
> to do with RTFM or RTx-EmailCompletion
>
> -kevin
>
>>
>>
>> http://rt3.fsck.com/?user=guest&pass=guest
>>
>>
>>
>> James Moseley
>>
>>
>>
>>
>>
>>            Sean
>>            <stroke_of_death@
>>
>> yahoo.com>                                                 To
>>            Sent by:                  rt-users at lists.bestpractical.com
>>            rt-users-
>> bounces@                                          cc
>>            lists.bestpractic
>>            al.com
>> Subject
>>                                      Re: [rt-users] Tracking a bug
>> with
>>                                      WYSIWYG editor and IE7
>>            03/24/2009 02:25
>>            PM
>>
>>
>>            Please respond to
>>            stroke_of_death at y
>>                ahoo.com
>>
>>
>>
>>
>>
>>
>>
>> Are there more people than michael and I that are interested in a
>> solution
>> to this? I can't believe that this isn't affecting more people. Maybe
>> nobody uses signature lines? It seriously breaks messages when you
>> have a
>> signature and use the WYSIWYG editor, so this seems like a fairly
>> big bug.
>>
>> I have spent  alot of time trying to solve this, it is over my head,
>> is
>> anyone out there working on solving this? Im sure michael is also  
>> very
>> interested in a solution as well, and hopefully others are too.
>>
>>
>>
>>
>>
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