[rt-users] rt-mailgate: how to give the Everyone pseudogroup the privelege "CreateTicket" ?

Ruslan Zakirov ruslan.zakirov at gmail.com
Fri May 8 20:10:31 EDT 2009


UI -> Configuration -> Global -> Group Rights

On Sat, May 9, 2009 at 3:54 AM, Aleksey Tsalolikhin
<atsaloli.tech at gmail.com> wrote:
> Hi.  I am configuring an email gateway for RT 3.8.2.
>
> rt-mailgate fails with:
>
> /opt/rt3/bin/rt-mailgate: connecting to
> https://rt.example.com/rt//REST/1.0/NoAuth/mail-gateway
> not ok - Could not load a valid user
>
>
> The fine manual states,
>
>     You also need to give the Everyone pseudogroup the privilege
>     "CreateTicket" on all queues that rt-mailgate will be using,
>     because mail requests are by default unauthenticated.
>
> How do I give Everyone this privilege, please?  I don't see Everyone in my
> RT Web interface when logged in as root, nor do I see any mention of
> Everyone in $RT_HOME/etc/   ?
>
> Best,
> Aleksey
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-- 
Best regards, Ruslan.



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