[rt-users] How to modify the ticket # format?

[Jay R. Ashworth]

----- "Ken Crocker" <kfcrocker at lbl.gov> wrote:
>     Correct. Plus, you may well run out of viable Ticket ID's. IF I> were 
> you. I would do my best to dissuade. Lots of luck.

In a private message (for some reason, I expected to be on the wrong side
of this argument) I provided the OP with several concrete reasons and examples
as to why this is such a breathtakingly bad design choice, and he should
hold his breath until he turns blue if his management tries to make him. 

:-)

Cheers,
-- jra
-- 
Jay R. Ashworth                   Baylink                      jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates     http://baylink.pitas.com                     '87 e24
St Petersburg FL USA      http://photo.imageinc.us             +1 727 647 1274

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     Set a man on fire, and he'll be warm for the rest of his life.