[rt-users] Problems with RT 3.8.2 - Apache

Stefan Hornburg racke at linuxia.de
Tue May 19 09:33:39 EDT 2009


Arthur Furlan wrote:
> Eric Chatham wrote:
>> On Monday, May 18, 2009 15:55, Nimbius Wrote:
>>
>>> doublecheck the configuration of your database to make sure the rt_user
>>> and rt_pass actually exist and permit login...looks like thats where its
>>> failing
>> rt_user is the user, and rt_pass is the password.  I'm still having a problem. :/
>>
>> mysql> use mysql
>> Reading table information for completion of table and column names
>> You can turn off this feature to get a quicker startup with -A
>>
>> Database changed
>> mysql> UPDATE user SET Password=PASSWORD('rt_pass') WHERE user='rt_user';
>> Query OK, 1 row affected (0.00 sec)
>> Rows matched: 1  Changed: 1  Warnings: 0
>>
>> mysql> FLUSH PRIVILEGES;
>> Query OK, 0 rows affected (0.01 sec)
>>
>> mysql> quit
>> Bye
> 
> 	Have you granted access to this user access on the database?
> 
> 
> mysql> GRANT ALL ON rt_db.* TO rt_user at localhost;
> ...
> mysql> FLUSH PRIVILEGES;
> ...
> 

Sidenote: GRANT automatically flushes privileges.

Regards
         Racke


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