[rt-users] Search page Owners drop-down

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Wed May 20 09:22:05 EDT 2009


You are granting OwnTicket rights to a group you did not mean to, likely 
Requestors or Everyone

Venkateswaran, Subbaraman wrote:
>
> Can someone please explain why we see all kinds of emails, junk in 
> addition to Login IDs in the Owners drop-down in RT search page? Is 
> there a way we can control or maintain this, please?  This is screwing 
> up people's RT search on tickets based on owners.
>
> Thanks a lot.
>
>
> THE INFORMATION CONTAINED IN THIS MESSAGE AND ANY ATTACHMENT MAY BE 
> PRIVILEGED, CONFIDENTIAL, PROPRIETARY OR OTHERWISE PROTECTED FROM 
> DISCLOSURE. If the reader of this message is not the intended 
> recipient, you are hereby notified that any dissemination, 
> distribution, copying or use of this message and any attachment is 
> strictly prohibited. If you have received this message in error, 
> please notify us immediately by replying to the message and 
> permanently delete it from your computer and destroy any printout thereof.
> ------------------------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com

-- 
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati




More information about the rt-users mailing list