[rt-users] Everything's plaintext

Rob Munsch rob.munsch at gmail.com
Fri May 22 14:16:01 EDT 2009


Good your-time-here, list:

I have

Set($MessageBoxRichText, 1);
Set($PreferRichText, 1);

yet all messages coming in - or going out! - are plaintext.  I can compose
something using the wysiwyg bar, but none of the formatting is kept.  Worse,
everything seems to be double-spaced, making every ticket twice as long as
it needs to be.

What other settings have I missed to get this working?

-- 
/chown -R us:us /yourbase
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090522/09e8eb93/attachment.htm>


More information about the rt-users mailing list