[rt-users] Problem Upgrading Database

Ruslan Zakirov ruslan.zakirov at gmail.com
Tue May 26 08:45:46 EDT 2009


On Tue, May 26, 2009 at 4:34 PM, sjmarts <sjmarts at gmail.com> wrote:
>
> I wonder if someone can help me. I have spent the best part of a week trying
> to get my 3.4.5 RT database upgraded and ready for 3.8.2. I have read all
> readme files countless times and rebuilt the server from scratch twice now
> following the instructions exactly. I keep hitting the same error though and
> wonder if there is something fundementally wrong with my database (It is
> currently up and working on 3.4.5 - however I do see some errors in my
> messages file as this is running - i'll post this later in my post)
>
> I am following the new install for Fedora 9 (although I am running version
> 10) and all goes absolutely fine with no error messages until I am running
> the upgrade script. This error is encountered if I run the auto script or
> the manual process of:
>
>  rt-setup-database --action insert --datafile ./etc/upgrade/3.5.1/content
> --dba root
>
> I get the following errors (sorry for the long error - thought it was best
> to post it all!) - Below this error it the errors I am seeing on my current
> isntall. Any help much appreciated!!
>
> [warning]: DBD::mysql::st execute failed: Unknown column 'ContentType' in
> 'field list' at

Column ContentType is part of etc/upgrade/3.3.0/, so either your RT is
not RT 3.4.x or you skipped an upgrade long time ago.

[snip]

-- 
Best regards, Ruslan.



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