[rt-users] Simple Search functionality

Jeff Lucas jlucas at eagleinvsys.com
Tue May 26 10:41:45 EDT 2009


Hello folks.

I searched thru RT_Config.pm and the RT Wiki but could not find the
answer... it appears that the Simple Search tool in RT only reports on
unresolved tickets.  Is that true?  If so, can someone tell me how to
adjust RT so that it reports on ALL tickets containing the keyword in
the ticket subject regardless of status?

Thanks.

-Jeff

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