[rt-users] Simple Search functionality

[Jerrad Pierce]

On Tue, May 26, 2009 at 10:41, Jeff Lucas <jlucas at eagleinvsys.com> wrote:
> Hello folks.
>
> I searched thru RT_Config.pm and the RT Wiki but could not find the answer…
> it appears that the Simple Search tool in RT only reports on unresolved
> tickets.  Is that true?  If so, can someone tell me how to adjust RT so that
> it reports on ALL tickets containing the keyword in the ticket subject
> regardless of status?
Really? What about the list archives?

On the wiki searching for SimpleSearch returns two of 5 relevant results.