[rt-users] customize the home page of rt

hanane ourdani hanane.ourdani at gmail.com
Wed May 27 13:19:30 EDT 2009


Please is there someone who can tell me how can i do this.

Thank you,
---------- Forwarded message ----------
From: hanane ourdani <hanane.ourdani at gmail.com>
Date: 2009/5/26
Subject: Re: [rt-users] customize the home page of rt
To: Nick Kartsioukas
<change+lists.rt at nightwind.net<change%2Blists.rt at nightwind.net>
>


indeed, this search is based on 2 custom fields

     - Date et heure début de l`opération (JJ/MM/AAAA HH :MM): 10/05/2009
15:20(for example)
     - Date et Heure fin de l`opération (JJ/MM/AAAA HH :MM) : 10/05/2009
17:18

This is the Requet:

Queue = 'XXXX' AND 'CF.XXXX.{Date et Heure début de l`opération (JJ/MM/AAAA
HH :MM)}' > '10/05/2009' AND 'CF.XXXX.{Date et Heure fin de l`opération
(JJ/MM/AAAA HH :MM)}' < '10/05/2009'

I can do this, but i chould change the date every day, i want that RT do
this automatically, is it possible ?

thank you very much

2009/5/26 Nick Kartsioukas
<change+lists.rt at nightwind.net<change%2Blists.rt at nightwind.net>
>

On Tue, 26 May 2009 09:08:08 +0000, "hanane ourdani"
> <hanane.ourdani at gmail.com> said:
> > Please is there a way to display all operations of day in the home page
> > and how can i do it please,
>
> Logged in as a SuperUser, create a new search, Last Updated/After/'1 day
> ago'.  Save it as an RT system saved search.  Go to Config, Global, At A
> Glance and add that saved search to the list.
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