[rt-users] Ticket will not accept comments or replys

[Raed El-Hames]

Whats in the database for this ticket (Transactions and Attachments 
tables), it maybe an ugly character in an early attachment stopping the 
history of being displayed??

Regards;
Roy



John Arends wrote:
> We found a single ticket where comments/replies are not getting appended 
> to the ticket, but they get sent out via email just fine.
>
> This is not a permissions issue as other tickets in the same queue are 
> fine, plus the comments/replies get emailed out correctly. Just nothing 
> further happens to this one ticket.
>
> Anyone ever seen this?
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