[rt-users] Only Plain Text Mails.

Kevin Falcone falcone at bestpractical.com
Sun May 31 08:59:27 EDT 2009


On May 31, 2009, at 12:32 AM, Rana Tanveer wrote:

> I am using RT 3.8.2, but RT is sending only plain text messages.

Please read docs/templates.pod in your RT tarball which
describes the steps necessary to generate outgoing HTML
email (the settings below only affect display of mail within
RT)

-kevin

>
> i used below setting but same result.
>
> Set($PreferRichText, 1);
> Set($MessageBoxRichText, 1);
> Set($MessageBoxRichTextHeight, 200);
>
> I even try to search mailing lists but no luck.
>
> could anyone guide me what is wrong, or what might should i have to  
> use ?
>
> -- 
> ---------------------------------------------
>           Rana Tanveer
>          +923224194457
> http://www.sysadminsline.com
> ---------------------------------------------
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