[rt-users] CommandbyMail rt 3.8.5

Sergio Charpinel Jr. sergiocharpinel at gmail.com
Tue Nov 10 08:02:36 EST 2009


Now I can use spaces between custom field name.

I changed  line 200 from
last if $line !~ /^(?:(\S+)\s*?:\s*?(.*)\s*?|)$/;

to:
last if $line !~ /^(?:(.+)\s*?:\s*?(.*)\s*?|)$/;

and there is no C before custom fields name ( at least in version 0.07 ) of
commandbymail.

Bye

2009/11/9 Sergio Charpinel Jr. <sergiocharpinel at gmail.com>

> Seems like I cant use space in custom field name. And there is C before the
> name.
> Does anyone can use this plugin with space in custom fields?
>
> Thanks
>
> 2009/11/9 Sergio Charpinel Jr. <sergiocharpinel at gmail.com>
>
> Hi,
>>
>> I have installed CommandByMail plugin, and added these lines do
>> RT_SiteConfig.pm:
>>
>> Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
>> Set(@Plugins,(qw(RT::FM RT::Extension::CommandByMail)));
>>
>> But I getting this error:
>> [error]: Couldn't load RT::Interface::Email::Filter::TakeAction: Can't
>> locate RT/Interface/Email/Filter/TakeAction.pm in @INC (@INC contains:
>> /opt/rt3/bin/../local/lib /opt/rt3/local/plugins/RT-Extension-MergeUsers/lib
>> /opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.10.0
>> /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5
>> /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .
>> /etc/apache2) at /opt/rt3/bin/../lib/RT/Interface/Email.pm line 1104.
>>
>> If I copy
>> /opt/rt3/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm
>> to /opt/rt3/lib/RT/Interface/Email/Filter/TakeAction.pm , no error appear,
>> and I can use Stats: resolved command for example. But I cant get
>> CustomFields to work.
>>
>> For example, I have a CF called Problem time.
>> So here is my message:
>> ---------------
>> CF.{CProblem Time}: 12 40
>>
>> My messagee...
>> ----------
>>
>> But nothing happens to my Custom Field.
>> Any ideas? Do I really have to copy the file, or there is something else
>> that I have to do?
>>
>> Thanks in advance.
>>
>> --
>> Sergio Roberto Charpinel Jr.
>>
>
>
>
> --
> Sergio Roberto Charpinel Jr.
>



-- 
Sergio Roberto Charpinel Jr.
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