[rt-users] Strange Error in RT on Ownerchange

[Brumm, Torsten / Kuehne + Nagel / Ham MI-ID]

Hi Jerrad,

thanks for the hint, i look into all the tickets with this error (i'm happy, only 6 Tickets) and none of them have a owner, also not owned by NOBODY. After searching my log, i found someone from our operating has restartet one of our webservers at the time this tickets where created.

OK, i cloned them to a new, now all is fine.

Thanks

Torsten 


Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius (Stellv.), Reiner Heiken (Stellv.), Bruno Mang, Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne



-----Urspruengliche Nachricht-----
Von: Jerrad Pierce [mailto:jpierce at cambridgeenergyalliance.org] 
Gesendet: Dienstag, 10. November 2009 16:54
An: Brumm, Torsten / Kuehne + Nagel / Ham MI-ID
Cc: rt-users at lists.bestpractical.com
Betreff: Re: [rt-users] Strange Error in RT on Ownerchange

> Any idea what could happen to this tickets?!
Something in this chain is returning undef;

$self->OwnerGroup->MembersObj

Presumably there are no owners to begin with.
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