[rt-users] mandatory custom field

Ken Crocker kfcrocker at lbl.gov
Fri Nov 13 11:23:23 EST 2009


Alexandre,

Your question is odd. Are you saying you HAVE the CF's or WANT to have 
some CF's?
Also, if a CF is defined as "Mandatory", that is indicated when 
creating/updating a ticket. This is explained in the RT Essentials book.


Kenn
LBNL

On 11/13/2009 7:40 AM, Alexandre PIASER wrote:
> Hello
>
> I have some custom fields (mandatory and optional).
> I would differentiate between mandatory and optional fields. I would add 
> a mark or something else near mandatory fields.
> Is it possible ?
>
> Thanks,
>
>   



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